General terms and conditions of services.

GDPR – DATA PROTECTION

Definitions

Customer : any professional, natural person or individual capable within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these general conditions.

Benefits and Services : formationlangues.be puts at the disposal of the Clients :

Content : All the elements constituting the information present on the Site, in particular texts – images – videos.

Customer information : Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by formationlangues.be for the management of your account, customer relationship management and for analysis and statistical purposes.

User : Internet user connecting, using the above-mentioned site.

Personal information : « Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom they apply » (article 4 of the law n° 78-17 of January 6, 1978).

The terms « personal data », « person concerned », « subcontractor » and « sensitive data » have the meaning defined by the General Data Protection Regulation (GDPR : n° 2016-679)

1. Presentation of the website.

Pursuant to article 6 of the law n° 2004-575 of June 21, 2004 for confidence in the digital economy, it is specified to the users of the website formationlangues.be the identity of the various parties involved in its implementation and follow-up:

Owner : BVBA OrangeBlue BVBA Share social of 18.400€ VAT number: BE0402.044.115 – Avenue Balzac 10 à 1300 Wavre

Responsible for publication : BVBA OrangeBlue

The person responsible for publication is a natural person or a legal person.

Webmaster : Nicolas Jauquet – info@ecoledelangues.be

Host : ovh – 2 rue Kellermann 59100 Roubaix 1007

Data protection officer : Nicolas Jauquet – info@ecoledelangues.be

2. General conditions of use of the site and the services offered.

The Site constitutes a protected intellectual work by the provisions of the Intellectual Property Code and the applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.

The use of the site formationlangues.be implies full and complete acceptance of the general conditions of use described above. These conditions of use may be modified or completed at any time, users of the site formationlangues.be are therefore invited to consult them on a regular basis.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by formationlangues.be, which will endeavour to inform users in advance of the dates and times of the intervention. The website formationlangues.be is updated regularly by formationlangues.be manager. In the same way, the legal mentions can be modified at any time : They are nevertheless binding on the user who is invited to refer to them as often as possible in order to be aware of them.

3. Description of the services provided.

The website formationlangues.be is to provide information concerning all the activities of the company. formationlangues.be endeavors to provide on the site formationlangues.be information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in updating, whether they are of its own making or of the making of third-party partners who provide it with this information.

All the information indicated on the site formationlangues.be are given as an indication, and are likely to evolve. In addition, the information on the site formationlangues.be are not exhaustive. They are given subject to changes that have been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damages related to the use of the website. In addition, the user of the site commits to access the site using recent equipment, free of viruses and with a last generation updated browser the website formationlangues.be is hosted by a provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR : n° 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. Nevertheless, it reserves the right to interrupt the hosting service for the shortest possible time, particularly for maintenance purposes, to improve its infrastructure, of failure of its infrastructures or if the Services generate traffic deemed abnormal.

formationlangues.be and the host cannot be held responsible for in case of malfunction of the Internet network, telephone lines or computer equipment and telephony related to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

formationlangues.be is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, including text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with the prior written permission of : formationlangues.be.

Any unauthorized use of the site or any of its elements it contains will be considered as constituting a counterfeit and prosecuted in accordance with the provisions of the articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

formationlangues.be is the publisher of the site. formationlangues.be is responsible for the quality and truthfulness of the Content it publishes.

formationlangues.be cannot be held responsible for any direct or indirect damage caused to the user’s equipment, when accessing the website formationlangues.be, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or of the appearance of a bug or an incompatibility.

formationlangues.be shall also not be held responsible for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the site formationlangues.be. Interactive spaces (possibility to ask questions in the contact area) are available to users. formationlangues.be reserves the right to remove, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular to the provisions on data protection. If applicable, formationlangues.be also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of messages of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photographs, etc.).

7. Personal data management.

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Data Protection Regulation(GDPR : n° 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected during the creation of the User’s personal account and its navigation on the Site, the person in charge of processing the Personal Data is : formationlangues.be. formationlangues.be is represented by Nicolas Jauquet, its legal representative.

As the responsible for the processing of the data it collects, formationlangues.be undertakes to respect the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide to its prospects and customers, from the collection of their consents, full information on the processing of their personal data and maintain an accurate treatment record. Whenever formationlangues.be processes Personal Data, formationlangues.be takes all reasonable steps to ensure the accuracy and the relevance of the Personal Data with regard to the purposes for which formationlangues.be treats them.

7.2 Purpose of the data collected

formationlangues.be is likely to process all or part of the data:

• to allow navigation on the Site and the management and traceability of services ordered by the user: connection and use data of the Site, invoicing, order history,…
• to prevent and fight against computer fraud (spamming, hacking…) : computer equipment used for navigation, IP address, password (hashed)
• to improve navigation on the Site : connection and usage data
• to conduct optional satisfaction surveys on formationlangues.be : email address
• to conduct communication campaigns (sms, email) : phone number, email address

formationlangues.be does not sell your personal data which are therefore only used by necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, the Users of formationlangues.be have the following rights :

• right of access (article 15 GDPR) and rectification(article 16 GDPR), update, completeness of Users’ data locking right or deletion of Users’ personal data(article 17 GDPR), when they are inaccurate, incomplete or ambiguous, obsolete, or whose collection, use, disclosure or retention is prohibited
• right to withdraw consent at any time (article 13-2c GDPR)
• right to limit the processing of Users’ data (article 18 GDPR)
• right to oppose the processing of Users’ data (article 21 GDPR)
• the right to portability of the data provided by the Users, when these data are subject to automated processing based on their consent or on a contract (article 20 GDPR)
• the right to determine the fate of Users’ data after their death and to choose to whom formationlangues.be will have to communicate (or not) its data to a third party that it will have previously designated

As soon as formationlangues.be has knowledge of the death of a User and in the absence of instructions from him, formationlangues.be undertakes to destroy its data, sunless their conservation is necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how to formationlangues.be uses its Personal Data, ask to rectify them or oppose their processing, the User can contact formationlangues.be by writing to the following address:

Ecoledelangues.be OrangeBlue Bvba – – info@ecoledelangues.be

In this case, the User must indicate the Personal Data that he/she would like formationlangues.be to correct, update or delete, by identifying himself/herself with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on formationlangues.be by law, particularly with regard to the retention or archiving of documents. Finally, Users of formationlangues.be may file a complaint with the supervisory authorities, including the DPA (https://www.dataprotectionauthority.be/citizen).

7.4 Non-disclosure of personal data

formationlangues.be will not process, host or transfer the Information collected on its Customers to a country outside the European Union or recognized as “non-adequate” by the European Commission without prior notice to the customer. for this reason, formationlangues.be remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR : n° 2016-679).

formationlangues.be undertakes to take all necessary precautions to preserve the security of the Information and in particular that they are not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of formationlangues.be, the latter shall inform the Customer as soon as possible and inform him of the corrective measures taken. on the other hand, formationlangues.be does not collect any « sensitive data ».

The User’s Personal Data may be processed by subsidiaries of formationlangues.be and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the principal persons who may have access to the data of the Users of formationlangues.be are mainly our customer service agents.

8. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether they are at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to provide them with all the necessary information to help them meet their own regulatory reporting obligations.

No personal information of the user of the site formationlangues.be is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the buyout of formationlangues.be and its rights would allow the transmission of the said information to the eventual purchaser which would in turn be bound by the same obligation of preservation and modification of data with respect to the user of the site formationlangues.be.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, formationlangues.be uses networks protected by standard features such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, formationlangues.be take all reasonable steps to protect them from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links « cookies » and internet “tags”

The website formationlangues.be contains a number of hyperlinks to other sites, set up with the authorization of formationlangues.be. However, formationlangues.be does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.

Unless you choose to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time, free of charge, using the deactivation options provided below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. « COOKIES »

A « cookie » is a small information file sent to the User’s browser and stored in the User’s terminal (ex : computer, smartphone), (hereafter« Cookies »). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s terminal in any way.

formationlangues.be is likely to process the User’s information concerning his visit to the Site, such as pages viewed, searches performed. This information allows formationlangues.be to improve the content of the Site, the navigation of the User.

Cookies that facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his or her browser so that the acceptance or refusal of cookies is proposed occasionally, before a Cookie is likely to be recorded in his terminal. formationlangues.be informs the User that, in this case, the functionalities of his or her browser may not be fully available.

If the User refuses the storage of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when formationlangues.be or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

If applicable, formationlangues.be declines all responsibility for the consequences linked to the degraded functioning of the Site and the servicespossibly offered by formationlangues.be, esulting from (i) the refusal of Cookies by the User (ii) of the impossibility for formationlangues.be to save or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will show how the User can change his or her wishes regarding Cookies.

At any time, the User can choose to express and modify his/her wishes regarding Cookies. formationlangues.be may also use the services of external service providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus on the formationlangues.be website or in its mobile application and if the User has accepted the deposit of cookies by continuing his navigation on the Website or the mobile application of formationlangues.be, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).

These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or the mobile application of formationlangues.be. However, at any time, the User may revoke his consent to formationlangues.be deposits this type of cookie.

9.2. INTERNET TAGS

formationlangues.be may occasionally use Internet tags (also known as action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner who may be (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in the online advertisements allowing users to access the Site, and on the various pages of the Site.

This technology allows formationlangues.be to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through the use of these tags, generate reports on the activity of the Site for the attention of formationlangues.be, and provide other services related to the use of this and the Internet.

10. Applicable law and jurisdiction.

Any litigation related to the use of the site formationlangues.be is subject to Belgian law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Brussels.